We ship from our warehouse in Phoenix, Arizona!

Processing times for all orders are 2-6weeks. Transit time is calculated after an order has shipped. Click here to view our transit times.

Once your order is shipped, you will receive a shipment confirmation and tracking number via email. You can click the tracking number to view your order's whereabouts.

We offer a  thirty (30) day money-back warranty from the date of shipment on all Products in the original packaging, unopened.

Contact us as soon as possible to update the shipping address.

Yes, you can contact us here to get started.

Absolutely! We offer discounts on multiple units, so please reach out via hello@redsharkusa.com if you are looking to buy more than 3 units.

These are a great rental product! You can use these to start a rental business or to expand your offerings for the existing rental business. If you are a hotel or resort or a yacht company - it’s a great water toy to add to your arsenal of client leisure activities! 

Yes, please click here to view our 12-month warranty policy.